ERP Implementation / Operation / Maintenance Support

Service Overview

We offer the following solutions to meet clients’ needs.

When new offices are established in North and South America

  • Appropriate ERP package recommendations
  • Introduction and coordination of a certified public accountant
  • Documentation
  • Coordination with Headquarter’s ERP system

When system reconstruction is required upon business expansion

  • Exporting accounting management reports to MS-Excel
  • Review budgets and achievement metrics
  • Centralized business document management
  • Optimize Days Sales Outstandings and Write-off
  • Send invoices and statements by email
  • Optimize account settlement process

Upgrade to ERP from accounting software such as QuickBooks and Peachtree

  • Improve reporting function of accounting management
  • Improve process speed under multi-user access environment
  • Compliance with internal control defined by headquarters

Transfer from AS400 to ERP

  • Reduce maintenance and operation costs
  • Provide alternate solution after expiration of support contract
  • Avoid individualization of support system

We provide superior value-added solutions in business support through experienced bilingual consultants.

We propose business process optimization and support implementation with high-performance, low-cost Enterprise Resource Planning software package.

We provide a total solutions package, from planning and constructing appropriate ERP system, to implementation, operation, and maintenance support for Japanese companies that are expanding their businesses overseas.

We utilize the Microsoft’s “Dynamics Sure Step” as an approach to the introduction of the ERP system.


Business flow / Inspection and review of the current system


Review current issues in operation and define scope of work


Identification of system specifications based on scope of work


Data transfer, customizing, programming


Balance setup and verify operation


Production run, Live operation, Technical support


System update, Maintenance

The approach above is a standard procedure without customization or integration with other external systems.

We may change the procedure depending on the customers’ business environment, operation style and requirements. Please contact for details.

List of Certifications (ERP Package)

  • Microsoft Dynamics AX 2012 Financials
  • Microsoft Dynamics AX 2012 Development Introduction
  • Microsoft Dynamics AX 2012 Installation & Configuration
  • Microsoft Dynamics AX 2012 Trade & Logistics
  • Microsoft Dynamics NAV 2013 C/Side Development
  • Microsoft Dynamics NAV 2009 Installation & Configuration
  • Microsoft Dynamics NAV 2009 Core Setup & Finance
  • Microsoft Dynamics NAV 2009 Manufacturing
  • Microsoft Dynamics NAV 2009 Trade & Inventory
  • Microsoft Dynamics GP 2010 Installation & Configuration
  • Microsoft Dynamics GP 2010 Inventory & Order Processing
  • Microsoft Dynamics GP 10.0 Financials
  • Microsoft Dynamics GP 10.0 Inventory & Order Processing
  • Microsoft Retail Management System 2.0 Headquarters
  • Microsoft Retail Management System 2.0 Store Operations
  • Microsoft Dynamics CRM 2011 Applications
  • Microsoft SharePoint 2010 Application Development

Optimal ERP Package

Microsoft Dynamics ERP is an ERP package software that includes standard business functions commonly used in American business practice and culture; corresponds to the new accounting standard (International Accounting Standard -IFRS-International Financial Reporting Standards); and equips with many standard business functions necessary for global projects that require international transactions. At SYSCOM, we propose optimal package selected from below Microsoft Dynamics products, based on customer’s operation, business size and requirements, with a project schedule and an estimated implementation cost.

Product Overview
Large-scale ERP System which covers all standard business flows (Accounting / Sales management/ Supply Chain management / Production Management / Human resource management / Project budget management, etc.)
Implemented in over 12,000 companies worldwide mainly in Europe and Japan.

Suitable for large enterprise, flexible to correspond to requirements of an international environment. (Manage multiple currencies, multiple languages, and multiple locations simultaneously)
Customization is available to fulfill other unique requirements.

Target market segment
Large enterprises that have branch offices worldwide.

Estimated implementation term
Approximately 2 years


Product Overview
ERP System for small to mid-sized organizations
Implemented in more than 8,000 companies worldwide, mainly in Europe.

Correspond to requirements of international environment. (Manage multiple currencies, multiple languages, and multiple locations simultaneously)
Strong production management system module
Outstanding analysis axis function supports management index

Target market segment
Mid-sized organizations

Estimated implementation term
Approximately 1 year


Product Overview
U.S.A. – No.1 share in small and mid-sized ERP market
Implemented and in use in more than 40,000 companies in U.S.A.
Substantial add-on functions on accounting module

User-friendly screen design
Outstanding compatibility with other Microsoft products (Microsoft Office, SQL database, Windows server)

Target market segment
Small to mid-sized companies

Estimated implementation term
Approximately 6 months to 1 year


Product Overview
POS (Point of Sales) system for retailer.
Track sales and generate reports on each store.
Substantial add-on functions on accounting module

By integrating with Microsoft Dynamics products (GP/NAV/AX), complicated inventory management and sales data can be exported to accounting module automatically.

Target market segment
Mid-sized retail companies

Estimated implementation term
Approximately 1 year